Information We Collect and How We Use It
We collect the domain name and other information provided by visitors to our websites, mobile applications and social media platforms (collectively, our (“Website(s)”). We also collect information about pages you access or view, and information you provide, such as survey information and/or information provided in connection with purchases and/or account or other registrations.
We use information you provide to us in connection with your use of the Website to improve and/or customize the content and/or layout of our Website. We also use it to confirm and track your orders and inform you about Balega and our affiliates and partners. We may share your information with other reputable organizations for their marketing purposes, but we will not sell your personally-identifiable information. We may gather broad demographic information about our customers as well as specific information associated with your use of the Website features (e.g. frequency of use and purchase and viewing history). We may also collect and report to third parties aggregate, non-personally identifiable information about you and other customers. We may contract with third parties to provide certain services like credit card processing, shipping, data management and promotional services.
We may retain an archived copy of your information, including personally identifiable and non-personally identifiable information, submissions, and other information you provided or we acquired as a result of your use of the Website, as required by law and/or for legitimate business purposes.
Your Credit Card Number; Shipping and Billing Data
We use a third party payment processor to process your credit card information and complete your transaction. We do not permanently store your credit card information on our web store database. We may use, share or disclose certain personally identifiable information in order to fulfill your order, including, without limitation, billing, payment, and shipping information. The third party payment processor may collect additional information from you, and will be responsible for maintaining your information in accordance with its own terms and conditions.
Your Contact Information
We do not sell or share your phone number. Contact information provided on the order form and/or via the Website is used for shipping purposes and promotions from Balega. From time to time, we may make your e-mail address available to other reputable organizations whose products or services we think you might find interesting. You may also opt-in to or opt-out of receiving promotional emails from us and/or our partners from time to time.
Access to Information We’ve Collected
Upon request, we will provide registered users with access to all information we maintain about them, including, but not limited to, their unique identifier information (e.g., customer number or password), and contact information (e.g., name, address, phone number). Registered users can obtain and/or revise or correct this information by emailing us here.
We may record your preferences and browsing history to our database. This information is used so we can provide better service to you via the Website and/or third party websites. This data may be used by us to recognize you when you visit the Website, and to market products similar to products you may have ordered in the past. Your preferences are collected and you are recognized via cookies that are placed on your web browser. We do not partner with or utilize any ad server companies in connection with the Website.
Pursuant to the terms of the Children’s Online Privacy Protection Act, this Website is not directed at, and we do not knowingly collect personally-identifiable information from, children under the age of thirteen (13). By using the Website, you represent that you are not under the age of thirteen (13).
Security and Confidentiality
We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our Website, and we have industry-standard security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected via the Website. You are responsible for any submission you choose to make to us via the Website or otherwise, including without limitation, any containing personally identifiable information. You specifically acknowledge and understand that any submission or other information provided to us to be posted on the Website may be read, copied, or utilized by any person with access to such portions of the Website.
Right to Transfer
We may be required by applicable law or legal process (including a good-faith belief that such requirement exists) to disclose or retain for some period your personally identifiable information and/or non-personally identifiable information. You agree we shall have no liability for any such disclosure or retention. We may also securely communicate your information to credit reporting and/or law enforcement agencies solely in connection with their assistance in preventing or assessing fraudulent and/or unlawful transactions via the Website.