Shipping & Returns
Shipping
We do our best to ship all orders within 48 hours (business days only). We do not ship over the weekend or on holidays.
| Method | Cost | Timing (days) |
|---|---|---|
| MethodUK - Standard (Orders over £45) | Cost£0.00 | Timing (days)2-3 |
| MethodUK - Standard (2nd Class) | Cost£2.95 | Timing (days)2-3 |
| MethodUK - Tracked | Cost£5.95 | Timing (days)1-3 |
| MethodIreland - Tracked | Cost£14.95 | Timing (days)2-5 |
| MethodInternational - Tracked | Cost£14.95 | Timing (days)4-7 |
*International orders may be subject to customs fees payable by the customer on delivery.
- We use Royal Mail 48 hour for our Standard Delivery option. Please allow 2-3 working days for delivery of your order.
- Any orders placed after 2:00pm on Friday - Sunday will be dispatched the next working day.
- Please note that Next Day delivery may not be available for some remote regions such as the Scottish Highlands & Islands. Please contact our Customer Service team who will be able to advise you of your options should you have any concerns.
Public holidays
Orders placed on a public holiday will be dispatched the next working day. If the delivery date falls on a public holiday, the delivery will be made the next working day.
Damaged, Incorrect or Defective orders
At Balega UK we aim to ensure your order arrives in perfect condition but on the odd occasion, things do go wrong. If your order arrives with obvious damage, do not accept the goods from the courier.
If the item(s) ordered are damaged, defective, or not the item ordered, please refer to our Returns/Exchanges information below.
Returns
Balega accepts returns of all products purchased on our site within 30 days of the original purchase date. Please send the product to the address below with a copy of your original order information and a brief note that includes your contact information.
Exchanges
Balega offers a one-year warranty on all of our products against manufacturer’s defects. Products deemed defective may be sent to the below address with a copy of the receipt within this period for replacement only. If you have additional questions about our return or warranty policy.
Return Address
Fit Brands Ltd
Unit 33A Number One Industrial Estate
Consett
DH8 6SZ
** All Items are distributed by our brand partner, Fit Brands Ltd